LXP Learn
Thirsty for knowledge? Dive into a tall glass of how-to's, tips, and tricks. Everything you need to squeeze the most out of LemonadeLXP.
122 articles
- The LXP Learn Setup Checklist (Before the Fun Begins)Welcome to the launch pad! Get LXP Learn connected and ready to build—covering subdomains, DNS, firewalls, access, and IT must-dos.
- How to Get Help in LXP Learn (Learners & Admins)Whether you’re stuck, curious, or just want to say hi, there are multiple ways to get help in LXP Learn—right when you need it.
- 🍋 Setting Up LXP LearnNew here? This is where you flip the switches and unlock the doors. From subdomains to firewall passes, we’ve got what you need to get LemonadeLXP up and running—whether you're a learner, an admin, or just lost. Let’s get you rolling.3 articles
- 🔑 Accessing LXP Learn: Login, Registration & Admin SetupCan't get in? Forgot your password? Need admin powers? This is your all-access pass to logging in, signing up, and unlocking LemonadeLXP.5 articles
Content Governance
A step-by-step guide for governance, workflows, and intake to help CoEs and admins manage content at scale.
- Overview: Implementing Content Governance in LXP LearnGet started with LXP Learn’s content governance framework—your step-by-step guide to building scalable, structured training workflows.
- Choosing the Right Governance ModelBefore assigning roles or creating content in LXP Learn, you need to decide how training will be governed across your organization.
- Mapping Roles and Access in LXP LearnOnce you've selected your governance model, it's time to assign roles and permissions to your internal teams.
- Understanding Department ResponsibilitiesOnce roles are mapped, it’s important to clarify which departments are responsible for what in the content governance process.
- Designing a Push + Pull WorkflowBlend pull requests with proactive sourcing to build a training workflow that’s both responsive and strategically aligned.
- Setting Up an Intake ProcessTo manage incoming training requests efficiently, you need a structured and transparent intake process.
- Qualifying and Prioritizing RequestsFilter and score content requests to focus on high-impact, low-effort projects that align with business goals and regulatory needs.
- Creating a Content Governance CharterSet expectations and reduce friction with a clear content governance charter that outlines your workflows, roles, and publishing standards.
- Sample CharterDefine your content workflow, roles, and publishing rules with a clear governance charter. Align teams and reduce friction at scale.
- Making Content Governance StickTurn your governance framework into habit. Use rituals, champions, and communication to embed it in your team's daily workflow.
Creating Content
Guides for building courses, steps, and walkthroughs in LemonadeLXP. Learn how to create effective training content with our authoring tools.
- Guide to Writing Effective Questions & AnswersIn Part 1 of our Writing Guide, become a Q&A-writing champ no matter what material you have!
- Guide to Maximizing Each Step Type's Teaching PotentialIn Part 2 of the Writing Guide series, this "cheat sheet" will help you become a Step-creating wizard no matter which type you choose!
- Guide to Training Game-Specific Design PatternsFor Part 3 of our Writing Guide, get better acquainted with several alternate methods of approach when creating particular Step types!
- 🎨 Designing Effective Step Types in LXP LearnEverything you need to know about each Step type in LemonadeLXP—how they work, what they’re best for, and how to use them to build engaging microlearning experiences. From quizzes to scenarios to reference content, this guide helps you choose and craft the right Step every time.7 articles
- 🧩 Designing Better CoursesBuild training that sticks. From naming and organizing your courses to crafting structured learning journeys with narrative flow, this collection helps you go beyond “content” and into experience design.4 articles
- SkillsLearn about Skills and how they fit into learning on LemonadeLXP3 articles
Managing Content
Learn how to publish, retire, duplicate, and organize your LemonadeLXP content like a pro. Keep your training fresh, relevant, and easy to find.
- The Lifecycle of a Step in LXP LearnEverything you need to know about publishing, retiring, and removing Steps—and how each decision affects your learners and data.
- The Lifecycle of a Course in LXP LearnHow to manage, retire, and remove Courses without losing valuable progress or content.
- How to Audit and Clean Up Your Training ContentIdentify what's working, what's outdated, and what needs to go—without breaking your learner experience.
- Certifications in LXP LearnAssign mandatory training and ensure it’s completed—on time, every time.
- Resetting the Game and Gaining MomentumHow to celebrate success, refresh your leaderboard, and re-energize your learners.
- The Administration of CertificationsGet certified in Certification know-how!
Content Exchange
Browse, customize, and contribute to shared training content in the Content Exchange.
Learner Support
Resources for learners: tutorials, how-tos and tips!
- How to Participate in ContestsAll you need to know to participate in contests
- A Step-by-Step Guide on... Steps!All about Step types and how to play them
- Complexity Index GuideStep difficulty levels aren't all that complex
- 👥 Access Optional Training with Open GroupsExplore optional training and discover learning beyond your core requirements
- Booster Game - Names and Descriptions Template GuideHere's a template to creating boosters that fit your organization
- All About StepsWhat Steps are and how they work
Onboarding & Rollout
Launch guides, promo templates, and checklists to drive a successful rollout.
- Getting Started and Going LiveEnjoy checklists? So do I ! Check out this step-by-step guide for our journey to market.
- Prepare for LaunchPlatform’s set, admins are ready, onboarding’s done—now let’s plan your big reveal and build some serious launch-day buzz!
- LXP Learn Launch Promotional TemplatesLaunch your instance with a bang!
- LXP Learn Pre-Launch Promotional TemplatesBuild interest and excitement before LXP Learn launches
- LXP Learn Post-Launch Promotional TemplatesKeep learners engaged once LXP Learn launches
- Marketing LXP Learn to Your LearnersPromote LXP Learn before, during, and after launch
Administration & Users
Manage users with ease—set up registration, SSO, groups, permissions, and account access in LemonadeLXP.
- Changing a User's PasswordGive them access once again
- Configure Your Administrator PrivilegesLet's get all your "keys" organized
- Editing and Deleting UsersHow to change details or permanently remove someone from the system
- Inviting and Adding New UsersOpen your doors to new users in all sorts of ways
- Registration Versus SSOWhat's the difference?
- Set Up Group Administrator PrivilegesGive your Group leaders the data they crave!
- Administrator Access Control ListsGet those access controls fine-tuned
- Email NotificationsWhat kind of notifications are they anyway?
- The Tale of TriggersWhat Triggers are and how they work
- BoostersBoost your business, boost your progress
- Replay Throttle and Anti-Step AbuseKeep rewards on-par with an over-eager learner's development
- Working Around Contests and Unpublished CoursesThis guide outlines the steps to setting up a Contest with courses assigned by a trigger.
- Understanding StepChat Session CostsThis article explains what affects the cost of a chat session, what a typical session costs, how to forecast monthly usage, and how billing works.
- Using Groups to Control Training AccessHow Groups help you organize learners and deliver the right training to the right people.
Reporting & Analytics
Track performance with analytics, learner feedback, surveys, and success metrics in LemonadeLXP.
- Sample Questions for Learner SurveysSome questions to ask your learners
- Analyzing Your Analytics - DashboardA breakdown of dashboard's data
- Analyzing Your Analytics - CoursesA breakdown of Course analytics
- Analyzing Your Analytics - Learners SummaryA more thorough look at a learner's play-by-play
- LXP Learn Metrics of SuccessHow to measure the success of your training using analytics and more
- Analyzing Your Analytics - StepsA more thorough look at the most popular and difficult Steps
- Analyzing Your Analytics - LearnersA breakdown of learners' data
- Accessing Learner FeedbackWhere to go and how to interpret learner's ratings
- Learner RatingsHow learners can rate Steps
- Understanding Learning Effectiveness Using Mastery-Based Metrics
Integrations & Security
Get LemonadeLXP up and running with SSO, LMS, and API integrations. Perfect for IT teams and admins managing system connections and backend configuration.
- Configuring SSO (SAML)Setting up details for Single Sign-On
- Does LXP Learn Support 'Pseudonymized Data'?Important information for EU customers
- Using Azure AD as a SAML2 IdPBit trickier to set up, since the Azure AD process is a bit more complex
- The Importance of Using a Unique Identifier for IdP Entity IDsWhy it's important to have unique identifiers for all your users
- LXP Learn Integration with VantaThe LXP Learn-Vanta integration automates training tracking and provisioning verification for compliance frameworks like SOC 2, reducing manual audit work through real-time monitoring.
FAQs & Troubleshooting
Answers to common questions, plus browser help and troubleshooting.
- Why is my video playback buffering?Videos a little slow? Check for debug tips.
- FAQ - Admin Access IssuesIf the admin portal isn't acting the way you expected, we may already have some answers.
- FAQ - Clearing up CertificationsBreaking down the finer details of Certifications
- FAQ - Colleagues and RankingsFrequently asked questions about colleagues and rankings!
- FAQ - Course CreationFrequently asked questions about creating Courses
- FAQ - Demo Game IssuesIf the Demo game is giving you problems, the solution may be found here!
- FAQ - Missing RewardsWhere did your Happy Clients go? Let's find out together!
- FAQ - Playing GamesFrequently asked questions about Steps and Courses!
- FAQ - Saving and Publishing CoursesCommon issues when saving and publishing courses!
- FAQ - Saving ProblemsUnable to save? Let's figure it out
- FAQ for the LXP Learn Referral Program
- Requesting FeaturesMaking LXP Learn incredible together!
- What Browsers Do You Support?Get the best experience by using these browsers!
- How to Clear the Firefox Browser CacheStep-by-step instructions for clearing your Firefox cache
- How to Clear the Chrome Browser CacheStep-by-step instructions for clearing your Chrome cache
- How to Clear the Edge Browser CacheStep-by-step instructions for clearing your Edge cache
- How to Clear the Safari Browser CacheStep-by-step instructions for clearing your Safari cache