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The Administration of Certifications
The Administration of Certifications

Get certified in Certification know-how!

Ania Kwak avatar
Written by Ania Kwak
Updated over a week ago

Certifications are the best way to:

  • recognize a learner's progress in specific areas

  • specify a collection of Courses learners must complete

  • assign a collection of Courses to learner Group(s)

  • require minimum grade thresholds for key content

  • have learners review select Courses regularly

  • speed up their learning for particular content

  • confirm learners are completing required Courses

Including Courses in both regular Certifications and Dynamic Certifications changes a learner's learning from passive (what they feel like playing) to active (what they must play).

Invisible Certifications, however, are solely seen by admins and are best used to collect data for specific courseware!

Ready to go? Create custom Certifications for all your training needs!

Enable Certifications for Your Learners

To include Certifications in your courseware, you must first enable the Certifications tab for your learners!

Go to /admin, then:

  • SELECT "SETTINGS"

  • SELECT "Config"

  • SCROLL down to "Navigation Controls"

Navigation Controls for Certifications tab

From here, UNCHECK the "Hide the Certifications tab" box to include the Certifications tab in your learner's menu options.

Learner menu with Certifications tab

If you'd rather keep it hidden and unavailable to your learners, CHECK the box instead!

Grouping Required Courses

With Certifications, it's easy to ensure learners will complete required Courses!

Let's say you want Sales Managers to complete certain Courses as part of their training:

  • create several Courses containing necessary learning content (e.g., "Communicating with Clients"; "How to Close a Sale"; "Sales Tactics 101")

  • create a "Sales Manager 101" Certification

  • add Courses to the Certification

  • add the Sales Managers Group to the Certification

Once published, this Certification (and its Courses) will immediately appear in each learner's profile panel within the Sales Manager Group. Everything they are expected to know about Sales Management is found in one spot — how convenient!

Minimum Grade Requirements

When learners need to be highly knowledgeable in key learning content, use Certifications to require a minimum grade for them to achieve!

For example, if your learner has worked in a warehouse, you'd likely require them to learn all about work safety. To ensure they know their stuff (and can be trusted not to hurt themselves or others), you would create a safety-based Certification with a high grade threshold:

  • create a "Safety First!" Certification

  • add key safety Courses to the Certification

  • include a minimum grade of 100% — you take safety seriously!

Learners will only complete their Certification when they achieve that minimum grade across all Steps, no excuses!

Regular Course Reviews

In addition to grouping Courses together, Certifications can require learners to review learning material regularly!

You can assign a Certification that only needs to be completed once or require learners to review its Courses regularly to keep it valid.

Going back to "Safety First!," if you wanted those learners to review their stuff every 3 months, you would:

  • CREATE/EDIT your "Safety First!" Certification

  • CONFIRM learners must review Courses regularly

  • SPECIFY "3 months" as the time frame required

With this in place, the moment your warehouse employees complete their "Safety First!" Certification, they will automatically be required to replay each Course and Step every 3 months. If they don't, they will lose their Certification (and you will know it!)

Speed Up Learning

Completion due dates are excellent for inspiring learners to complete key Courses as soon as possible!

When you want certain Courses to be done first, include them in a Certification! Once learners know they only have "x" days to finish included Courses, they will feel the need to complete them before any others to ensure they're on top of things.

Confirm Course Completions

Thanks to Certifications, you can verify grouped Courses are completed in one go - no checking Course-by-Course required!

See all you need in your /admin Certifications library, from renewal dates to which learners have (or haven't) completed each one!

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