A step-by-step guided tutorial that teaches and tests learners on how to get from “Point A” to “Point B” in specific software. All screenshots should be full-page, and each hotspot should be actual clickable spots in the depicted software to emulate the experience accurately.

Example cases include showing learners:

Lead learners through a non-graded “tour” of how software works and/or where to find critical things on a page. It often includes multiple “hotspots” in a single stage, where each hotspot expands on the part of the image being highlighted. We recommend full-page screenshots, but cropped segments can be creatively incorporated.

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Screen images are linked together to replicate how a given software works when interacted with. Typically, it includes multiple hotspots that are shown simultaneously and can be selected in any order, each leading the user to its corresponding image to familiarize them with the software without requiring direct access. All screenshots should be full-page to accurately emulate the user's experience as they navigate the depicted software.

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In a more simplified version of Software Simulator, users start on the main feature page with only feature options selectable. Each feature option leads the user to its corresponding "page," where just one hot spot is available — the button/link that takes the user back to the main feature page.

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Unique screens are shown one at a time in a particular order, resembling a "slide show" presentation. Users view each screen and select its hot spot to move to a new screen. It is best used when an image includes visuals and a brief amount of text.

Screenshots/images can be of any size - ensure they can comfortably read/view them!

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The "same" image is shown from start to finish, where each time a user selects the hot spot, it reveals a new part of the image. Screenshots/images can be of any size - ensure they can comfortably view/read them!

Note: This isn't one image but several images, each photoshopped with different amounts of revealed information and presented in a specific sequence.

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This Step requires that learners meet virtually or in person with a mentor. You can include this in either a one-on-one or group setting.

One-on-one mentors confirm the learner’s participation and/or assign a grade to the learner. With Group Connections, mentors issue a connection code that students enter into LemonadeLXP to receive attendance credit.

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Learners are tasked with completing a "Group Connection" by reading a passage of text (ideally linked via a hyperlink in the Step's description). To complete the Step, learners must find the hidden Group Connection Code within the text and enter it in their LemonadeLXP.

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Challenge learners to identify several correct answers per question asked.

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Learners are expected to select just one correct answer per question. Use incorrect selections as custom learning opportunities via each selection's feedback.

To use this design pattern successfully:

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Introduce learners to new content in a multi-paragraph or list setting. Deviations are of more straightforward words, never the new content itself, as the learner’s reading comprehension/observation is still being tested.

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The Review consists of a body of text covering content the learner should realistically already know. Deviations use the subject matter to test if the learner is paying attention.

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Give learners a document (ideally via hyperlink in the Step's description) that contains a body of text. Learners must use the copy to compare with the Polygraph's text to find and correct the mistakes.

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When you want your learners to remember your company's slogan or another integral phrase, Polygraph it! Set it up so most, if not every part, of the phrase is deviated, and learners can "rewrite" it to return it to its proper state. (This approach also works as a Sequence!)

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Learners “speak” with a customer in a role-play scene, choosing the best answers to help the customer in a simulated scenario.

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This pattern mirrors a teacher-student relationship. The avatar shares knowledge while users navigate the conversation by selecting options that reflect common questions or by confirming their understanding. It's an effective introductory step and usually doesn't contribute to game progress.

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This method effectively simplifies complex topics by breaking them down into a conversational format. It reduces cognitive load by chunking the information into easily digestible sections, similar to chatting with a colleague. Users learn not only from the avatars' responses but also from the available answer choices. Typically, this pattern serves as a reference step and doesn’t contribute to progress in the game, making it an excellent tool for introductory material.

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This pattern guides participants through real-world scenarios, such as a sales conversation, a teller interaction, or a sensitive discussion with a colleague. Participants are challenged to navigate the conversation accurately, avoiding common pitfalls. The pattern includes both correct and incorrect answers and typically contributes to the learner's progress.

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Sequence has learners position action statements in the correct order of events, from top (first thing to do) to bottom (last thing to do).

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When you want your learners to remember your company's slogan or another integral phrase, put it in a Sequence round! Set it up so each phrase (or word) is its own list item, and learners must reorder it to return it to its proper state. (This approach also works as a Polygraph!)

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Sorting presents learners with a single fact and multiple categories for answer options. Each fact relates to a single category, and each category can have several associated facts. Learners must “sort” each fact by selecting the appropriate category it’s associated with.

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You can use this approach when comparing two categories that share some facts. To do this, you would name your categories:

This way, you can also highlight similarities between the two categories without causing any confusion! (Note that this only works when comparing two categories — more than two will be confusing!)

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For each category, there is a single fact associated with it. This is done with “matching”-style content where one word/phrase from column “A” matches one word/phrase from column “B.”

For each category, Sorting will show one correct answer with three randomly pulled incorrect answers with each play-through. Learners will have to figure out which one is the right one!

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Want to emulate the Sorting round in a different Step type? Try one of these!:

Each question has several potential answers, single-word or full-phrase options, rephrased to test whether the learner is paying attention.

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Questions test learners on whether they know the correct way to approach a given situation.

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This is a Sorting-style set of questions with the same answer options to highlight differences between crucial topics.

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Questions with several answer options are rephrased, asking the learner to identify what would NOT be considered a correct option. This is especially useful when addressing an item/topic/phrase/etc. that many believe is correct but isn't.

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Questions within a single round include “both/all of these” as correct and incorrect answers.

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Questions are in the form of positive statements, and learners must choose whether it’s a fact (“True”) or fiction (“False”).

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For Sorting-style questions, each question is a “fact,” the learner must answer True or False based on the Step description’s assignment of those answer options.

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