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LemonadeLXP

Thirsty for knowledge? Dive into a tall glass of how-to's, tips, and tricks. Everything you need to squeeze the most out of LemonadeLXP.

123 articles

🔧 Implementing Content Governance in LemonadeLXP

A step-by-step guide for governance, workflows, and intake to help CoEs and admins manage content at scale.

Overview: Implementing Content Governance in LemonadeLXPGet started with LemonadeLXP’s content governance framework—your step-by-step guide to building scalable, structured training workflows.
Choosing the Right Governance ModelBefore assigning roles or creating content in LemonadeLXP, you need to decide how training will be governed across your organization.
Mapping Roles and Access in LemonadeLXPOnce you've selected your governance model, it's time to assign roles and permissions to your internal teams.
Understanding Department ResponsibilitiesOnce roles are mapped, it’s important to clarify which departments are responsible for what in the content governance process.
Designing a Push + Pull WorkflowBlend pull requests with proactive sourcing to build a training workflow that’s both responsive and strategically aligned.
Setting Up an Intake ProcessTo manage incoming training requests efficiently, you need a structured and transparent intake process.
Qualifying and Prioritizing RequestsFilter and score content requests to focus on high-impact, low-effort projects that align with business goals and regulatory needs.
Creating a Content Governance CharterSet expectations and reduce friction with a clear content governance charter that outlines your workflows, roles, and publishing standards.
Sample CharterDefine your content workflow, roles, and publishing rules with a clear governance charter. Align teams and reduce friction at scale.
Making Content Governance StickTurn your governance framework into habit. Use rituals, champions, and communication to embed it in your team's daily workflow.
Understanding Learning Effectiveness Using Mastery-Based Metrics

📚 Creating Content

Guides for building courses, steps, and walkthroughs in LemonadeLXP. Learn how to create effective training content with our authoring tools.

Guide to Writing Effective Questions & AnswersIn Part 1 of our Writing Guide, become a Q&A-writing champ no matter what material you have!
Guide to Maximizing Each Step Type's Teaching PotentialIn Part 2 of the Writing Guide series, this "cheat sheet" will help you become a Step-creating wizard no matter which type you choose!
Guide to Training Game-Specific Design PatternsFor Part 3 of our Writing Guide, get better acquainted with several alternate methods of approach when creating particular Step types!
🎨 Designing Effective Step Types in LemonadeLXPEverything you need to know about each Step type in LemonadeLXP—how they work, what they’re best for, and how to use them to build engaging microlearning experiences. From quizzes to scenarios to reference content, this guide helps you choose and craft the right Step every time.8 articles
🧩 Designing Better CoursesBuild training that sticks. From naming and organizing your courses to crafting structured learning journeys with narrative flow, this collection helps you go beyond “content” and into experience design.3 articles
🎯 Targeting the Right LearnersOrganize your training by audience and topic. Learn how to use Groups to control access and Categories to make courses easy to browse.2 articles
SkillsLearn about Skills and how they fit into learning on LemonadeLXP3 articles

🧩 Managing Content

Learn how to publish, retire, duplicate, and organize your LemonadeLXP content like a pro. Keep your training fresh, relevant, and easy to find.

The Lifecycle of a Step in LemonadeLXPEverything you need to know about publishing, retiring, and removing Steps—and how each decision affects your learners and data.
The Lifecycle of a Course in LemonadeLXPHow to manage, retire, and remove Courses without losing valuable progress or content.
How to Audit and Clean Up Your Training ContentIdentify what's working, what's outdated, and what needs to go—without breaking your learner experience.
Certifications in LemonadeLXPAssign mandatory training and ensure it’s completed—on time, every time.
Resetting the Game and Gaining MomentumHow to celebrate success, refresh your leaderboard, and re-energize your learners.

♻️ Content Exchange

Browse, customize, and contribute to shared training content in the Content Exchange.

Courses on Content ExchangeA list of the steps currently available on LemonadeLXP’s Content Exchange
Anti-Money Laundering
The Bank Secrecy Act 101: Background, History, and FinCEN
The Bank Secrecy Act 102: Reporting Requirements
Office of Foreign Assets Control (OFAC)
Identifying OFAC Red Flags
Fair Lending Overview and Discrimination Definitions
Predatory Lending and Redlining
Establishing a Fair Lending Program
GLBA, CCPA and Consumer Privacy
Deposit Compliance Overview, Regulation D and Regulation DD
Regulation CC: Availability of Funds and Collection of Checks
Regulation E: Electronic Fund Transfers
Cybersecurity: Computer Security Basics
US Regulators 101
US Regulators 102
Code of Ethics
Conflicts of Interest
Teller Compliance Training Matrix by Topic
Customer Service Representative Compliance Training Matrix (by Topic)
Branch Manager Compliance Training Matrix (by Topic)
Loan Officer Compliance Training Matrix (by Topic)
Compliance Officer Training Matrix (by Topic)
BSA/AML Analyst Training Matrix (by Topic)
IT/Security Personnel Compliance Training Matrix (by Topic)
Executive Leadership Training Matrix (by Topic)
ComplianceIQLooking for compliance training? You’ve come to the right place.
Fair Lending - Teller Addendum
Gramm-Leach Bliley Act - Teller Addendum
Deposit Compliance - Teller Addendum
Cybersecurity - Teller Addendum
US Regulators - Teller Addendum
Code of Ethics / Conflict of Interest - Teller Addendum

🛠️ Customize the Platform

Customize LemonadeLXP to match your brand—update logos, colors, game settings, notifications, and interface details to create a seamless experience.

BoostersBoost your business, boost your progress
Replay Throttle and Anti-Step AbuseKeep rewards on-par with an over-eager learner's development

Tracking Progress & Reporting

Track performance with analytics, learner feedback, surveys, and success metrics in LemonadeLXP.

Sample Questions for Learner SurveysSome questions to ask your learners

API & Integrations

Get LemonadeLXP up and running with SSO, LMS, and API integrations. Perfect for IT teams and admins managing system connections and backend configuration.

Configuring SSO (SAML)Setting up details for Single Sign-On