GLBA, CCPA and Consumer Privacy

Step Type: Text

What learners will learn: Privacy regulations and best practices for financial institutions.

Step Description:
This resource provides an overview of privacy in the U.S., including key regulations, historical context, and best practices for financial institutions to ensure compliance with privacy laws.

Summary of Content:
This step defines privacy in the financial sector and outlines key U.S. privacy regulations. It reviews the historical development of privacy laws, describes best practices for managing privacy, and highlights challenges financial institutions face in maintaining compliance and protecting personal data.

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Step Type: True or False

What learners will learn: Overview of privacy in the U.S.

Step Description:
This microlearning step introduces the foundational concepts behind U.S. privacy regulations, highlighting the importance of data protection, regulatory compliance, and customer trust.

Summary of Content:
Through a series of true or false questions, learners assess their understanding of privacy obligations, institutional responsibilities, and the principles underlying financial data protection.

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Step Type: Streak

What learners will learn: Key privacy regulations and what they mean for U.S. financial institutions.

Step Description:
This interactive step introduces the laws and regulatory frameworks governing financial privacy in the U.S., including how they apply to various customer data scenarios.

Summary of Content:
Learners match scenarios with corresponding regulations like GLBA, CCPA, FCRA, COPPA, RFPA, HIPAA, and the FTC Act, reinforcing their understanding of each law’s purpose and enforcement.

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Step Type: MultiChoice

What learners will learn: Context of privacy regulations affecting financial institutions.

Step Description:
This step outlines how privacy regulations have evolved in response to technological change, consumer demand, and growing awareness of data vulnerabilities.

Summary of Content:
Learners explore the timeline of U.S. privacy law development, from the early 20th century to the enactment of the GLBA and HIPAA, gaining context for modern privacy expectations.

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Step Type: MultiChoice

What learners will learn: Best practices for privacy protection.

Step Description:
This step reviews actionable best practices for maintaining strong privacy policies and procedures within financial institutions.

Summary of Content:
Learners identify essential elements of privacy management, such as policy transparency, secure data handling, staff training, vendor oversight, and response planning.

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Step Type: Streak

What learners will learn: Anticipating challenges in privacy management.

Step Description:
This step explores common roadblocks to effective privacy management and how financial institutions can overcome them.

Summary of Content:
Learners examine challenges like regulatory complexity, third-party risk, evolving customer expectations, and rapid tech changes. It highlights mitigation strategies including cybersecurity investment and compliance monitoring.

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Step Type: Crossword

What learners will learn: Privacy: GLBA, CCPA and Consumer Privacy course review.

Step Description:
This interactive crossword serves as a knowledge check across all concepts covered in the course, reinforcing memory and mastery of privacy laws and best practices.

Summary of Content:
Learners complete a series of clues based on privacy-related definitions, terms, and legal responsibilities. It reinforces recall of key vocabulary and law-specific requirements.

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