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Certifications in LemonadeLXP

Assign mandatory training and ensure it’s completed—on time, every time.

Updated over 2 weeks ago

Certifications are perfect for mandatory training, like compliance modules, onboarding journeys, or skill refreshers. They let you control who gets access to what, when, and track completions with built-in deadlines and reminders.


🔑 What is a Certification?

A Certification lets you:

  • 📅 Set a start date and an end date

  • ✅ Define required content

  • 🎯 Set a minimum passing grade

  • ⏱ Ensure completion happens within a specific timeframe

Learners must complete the assigned content before the deadline and meet the grade threshold to pass.


📘 Assigning Training with Certifications

Until now, you may have assigned Courses by adding them to Groups. Certifications offer another, more powerful option:

✔️ Static Certifications

  • Have a fixed start and end date

  • Can be assigned to:

    • Entire Groups

    • Specific individuals

    • Or both

  • Automatically grant access to the required Courseware even if those Courses aren’t normally assigned to that Group

Important: Assigning mandatory training is only effective if people have access to it. Certifications handle that for you.


⚡ Dynamic Certifications

Dynamic Certifications are ideal for rolling assignments, like onboarding.

  • Start when:

    • A trigger is fired (e.g., new user added to a Group)

    • You assign it manually

  • The end date is based on the duration you set (e.g., “30 days from assignment”)

  • Everyone gets their own deadline based on their start time

🧠 Set it and forget it! Perfect for automating onboarding year-round.


📬 Email Notifications

LemonadeLXP helps learners stay on track with automated reminders:

  • 📆 Default reminder: Weekly

  • 🕒 Countdown reminders:

    • 30 days before

    • 7 days before

    • 3 days before

✉️ Can I turn off the emails?

  • ✅ Weekly reminders: Optional (can be turned off)

  • 🚫 Countdown emails: Mandatory (cannot be turned off)

  • 💌 All emails can be customized in the Message Centre


🧠 Certification Best Practices

✅ Do This

❌ Avoid This

Use static certifications for annual compliance or seasonal rollouts

Assuming course access without assigning it

Use dynamic certifications for onboarding new hires

Removing a course mid-certification (data loss!)

Customize emails to match your brand voice

Turning off all reminders—keep nudges in place!

Assign to Groups, individuals, or both

Forgetting to set a clear deadline or passing grade


Certifications give you flexibility, control, and peace of mind—ensuring your people complete what’s required, on time and with the right results.

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