🧠 Tip: Use Reference Steps to support learning—not carry it. Always pair them with interactive steps to reinforce key concepts.
Text Step
Best for: Internal notes, how-tos, and visual comparisons
Learning impact:
Supplements core concepts with structured reading
Encourages review at the learner’s own pace
Great for visual aids or process overviews
Best practices:
Keep under 500 words—this Step scrolls
Use bolding, bullets, and spacing for easy skimming
Break long content into multiple Text Steps
Add images (e.g., screenshots, diagrams)
Use only when necessary to avoid “wall of text” fatigue
🧾 Think of this step as a digital handout, not a lesson.
Link Step
Best for: Directing learners to helpful pages or tools
Learning impact:
Encourages exploration of external resources
Supports self-directed learning
Reinforces the idea that learning happens beyond the platform
Best practices:
Link directly to the exact content (not the homepage)
Avoid rotating or unstable pages (e.g., blogs)
Add a brief note explaining what the link offers
Use sparingly—it’s not meant for core teaching
🌐 Best used for supplemental material or "further reading."
Attachment Step
Best for: Sharing handouts, forms, and printable guides
Learning impact:
Extends the learning experience outside the platform
Makes documentation available for download and offline use
Enables action through things like forms and checklists
Best practices:
Rename files clearly (e.g.,
Account_Opening_Checklist.pdf)Add early for prep or late for review
Use with Human Steps to track follow-up actions
Indicate whether it's optional or required reading
📂 Great for compliance checklists, job aids, and takeaways.
Link Listener Step
Best for: Embedding interactive content hosted outside LemonadeLXP
Learning impact:
Connects custom-built or legacy tools into one experience
Tracks engagement with external properties
Supports multi-modal, cross-system learning
Best practices:
Requires LemonadeLXP listener code + dev support
Use for simulations, product sandboxes, or pre-built tools
Clearly describe what the learner will see or do
Test thoroughly before publishing
⚙️ Powerful for teams with custom content or advanced integrations.
SCORM Step
Best for: Integrating existing SCORM 1.2 training modules
Learning impact:
Lets you reuse legacy eLearning content
Creates a seamless bridge between systems
Useful for compliance or vendor-provided training
Best practices:
Use SCORM 1.2 format (.zip file)
One SCORM per step
Set tracking properly (complete/incomplete or score)
Include estimated duration if longer than 5 minutes
🔄 Not interactive within LemonadeLXP—but still counts toward the journey.
Quick Reference
Goal | Use This Step |
Provide structured internal reading | Text |
Link to an external tool or policy | Link |
Share downloadable files or forms | Attachment |
Embed trackable external content | Link Listener |
Incorporate SCORM-based training | SCORM |