Choosing the Best Step Type | LemonadeLXP Help Center

Several pre-built training games are ready to go, designed to teach employees information in various ways. All they need is your learning content!

We know it's a lot to choose from; we wanted you to have many options! So much so that our team is working hard to continuously expand these already plentiful options.

But how do you figure out which ones to use?

Don't worry. We've got you covered.

Choose your Step Type:

Attachment

Creation Challenge

★

How it Works

Learners download an attached file to obtain a copy and view its material.

Best suited for documents and reference materials learners are required to review or sign/fill out.

Not suited for content you need users to fully remember. (Non-interactive = less retention!)

Perfect for:

Required documents
Reference materials
Extra resources

Already attached to the concept? Learn how to build an Attachment Step!

Crossword

Creation Challenge

★★

How it Works

Learners read clues and type answers in a crossword grid to solve the puzzle.

Best suited for single-word answers with one correct answer per hint/question.

Not suited for number-based answers.

Perfect for:

Brand facts
Product and service descriptors
Almost anything

"Word" are you waiting for? Learn how to build a Crossword Step!

Demo / Simulation

Creation Challenge

★ ★ ★ ★ ★

How it Works

Demo: Learners actively follow a guided step-by-step tutorial by directly interacting with a series of images. Once they're comfortable, they do it all over again - all on their own!
Simulation: Learners freely interact with a series of images to experience how software generally functions and flows.

Best suited for visual demonstrations that show how learners should use or do something.

Not suited for read-only material.

Perfect for:

Typing tutorials
Database tutorials
Teaching how to use apps /software

Ready to demonstrate your knowledge? Let's build a Demo!

Human

Creation Challenge

★

How it Works

Learners do something with a colleague, like a one-on-one or group meeting.

Best suited for documenting in-person and live teaching /check-in moments between learners and their mentors.

Not suited for any content with zero human interaction.

Perfect for:

Scheduling general follow-up and check-in meetings
In-person learner assessments
Group meetings/webinars requiring attendance confirmation

Want an actual human to step in? Create a Human Step!

Link

Creation Challenge

★

How it Works

Learners click a link to view an external document, web page, or other source to read or view its material.

Best suited for existing content you want users to look over.

Not suited for content you need users to fully remember. (Non-interactive = less retention!)

Perfect for:

Prep material
Reference material
Extra resources

Did you link it all together? Let's build a Link Step!

Link Listener

Creation Challenge

★ ★ ★

How it Works

Learners click a link to visit an external source, where interactions are required and tracked.

Best suited for existing content you want your learners to interact with.

Not suited for brand-new content that hasn't been put together yet.

Perfect for:

Simulators
Tutorials
Demonstrations

Listen for the link, then learn how to build a Link Listener Step!

MultiChoice

Creation Challenge

★ ★

How it Works

It is similar to a multiple-choice quiz, but learners can select each valid answer simultaneously instead of just one "all of the above" option.

Best suited for lists of information and topics with multiple correct answers.

Not suited for content with only one correct answer. (Use Streak instead! If you must use MultiChoice, check our Writing Guide on this variant first!)

Perfect for:

Product benefits
Product features
Steps in a process

The choice is clear, learn how to build a MultiChoice Step!

Polygraph

Creation Challenge

★ ★ ★ ★

How it Works

It challenges users to spot and correct the mistakes in a paragraph, causing them to pay much more attention to what they're reading.

Best suited for repurposing your existing text-based training content.

Not suited for quick facts. (You need enough information to write a fairly lengthy paragraph)

Perfect for:

Existing paragraph content
Almost anything

Are you sure you're ready? Learn how to build a Polygraph Step!

Scenario

Creation Challenge

★ ★ ★ ★ ★

How it Works

Role-playing that simulates a conversation - users are presented with dialogue options and asked to choose the most appropriate answer.

Best suited for testing the application of information in realistic customer/peer interactions. (Particularly useful for teaching the delivery of customer service and product knowledge.)

Not suited for information that wouldn’t naturally come up in a conversation. (Like how many stores you have, etc.)

Perfect for:

Customer service best practices
How to sell a product
Dealing with an upset client/colleague

Put yourself in an administrator's shoes and learn how to build a Scenario Step!

SCORM

Creation Challenge

★

How it Works

Learners interact with your pre-made SCORM learning content within LemonadeLXP!

Best suited for SCORM 1.2 content.

Not suited for other SCORM versions or non-SCORM content (have other interact-able materials you want learners to complete? Use Link Listener instead!)

Perfect for:

integrating your tried-and-true SCORM content with LemonadeLXP

Ready to SCORM? Follow our SCORM Step tutorial!

Sequence

Creation Challenge

★ ★ ★

How it Works

Learners are presented with a question and several list items. They must reorganize the list of items into the correct order, from top to bottom, to complete the question.

Best suited for testing knowledge of step-by-step procedures and order of importance.

Not suited for general lists of tasks that can be flexibly addressed.

Perfect for:

Reviewing required steps in an ordered process/procedure
Addressing the hierarchy of critical topics and concepts

Ready to follow the sequence? Learn how to build a Sequence Step!

Sorting

Creation Challenge

★ ★ ★

How it Works

Learners are presented with a category and a list of facts. They must quickly drag one correct list item to the proper category in each round to max out their score!

Best suited for supplemental rounds testing knowledge of specific products or definitions, as long as they don't have overlapping features.

Not suited for any facts that aren't clearly distinguishable from other included facts.

Perfect for:

Features and benefits of multiple products/services
Identifying differences between select definitions or topics of interest

Got yourself sorted? Learn how to build a Sorting Step!

Streak

Creation Challenge

★ ★

How it Works

Classic multiple choice round with a fun scoring twist - users earn extra points for streaks of correct answers.

Best suited for content that either has one correct answer or anything to do with numbers.

Not suited for content where you always need an “all of the above” answer. (Use MultiChoice instead!)

Perfect for:

Product pricing
Limits & fine print for products/services
Brand facts

Continue your learning Streak and learn how to build a Streak Step!

Text

Creation Challenge

★★

How it Works

Learners open a formatted, internal document to read or view its material.

Best suited for reference materials you want users to look over.

Not suited for content you need users to fully remember. (Non-interactive = less retention!)

Perfect for:

Prep material
Reference material
Extra resources
Visual items

Ready to write that Text? Learn how to build a Text Step!

True or False

Creation Challenge

★ ★

How it Works

Classic quiz round - users decide whether the question/statement is true or false.

Best suited for testing or correcting specific behaviors. (Particularly useful for spotting group or company-wide knowledge gaps!)

Not suited for anything with numbers. (Users won’t remember the number in the question, use Streak instead!)

Perfect for:

Policies
Required behavior

Is it true you've got a grasp of the Step? Then learn how to build a True or False Step!

Video

Creation Challenge

★

How it Works

Rewards users for watching a video from start to finish - the system will know if the user leaves the page/tab and isn't actively watching!

Best suited for existing video files you want to host within the learning platform.

Not suited for videos on external web pages, as this step involves uploading a video file. (Use Link or YouTube for external videos!)

Go ahead and learn how to build a Video Step!

YouTube

Creation Challenge

★

How it Works

Rewards users for watching a YouTube video from start to finish.

Best suited for existing videos on YouTube.

Not suited for video content not uploaded to YouTube.

Let's start learning how to build a YouTube Step!