Skip to main content
Capturing Debug Info

Sometimes our techs need a bit of extra data

Alex Lemaire avatar
Written by Alex Lemaire
Updated over 4 years ago

Sometimes, our techs will need browser info to debug isolated issues. Here's how to use Chrome to get the info we need.  

This video shows you how to get the two types of data we might request:

  1. Console output

  2. HTML Markup for a specific component

Console output is something we'll typically lean on to see if your network blocks our CDN, or if your router is proxying requests (saves them locally, scans them, and then serves them to you through a proxy).

Markup is something we might ask for, to see if a plugin or other local component (e.g., a security appliance) is modifying markup.

Did this answer your question?